Shipping policy

Shipping Policy

Thank you for shopping with AmMägi Attire ! We strive to provide a seamless shopping experience, and that includes fast, reliable, and affordable shipping options. Please read our shipping policy below to ensure you’re fully informed about our shipping process.

1. Processing Time

  • Order Processing: Orders are typically processed within 5-7 business days (Monday to Friday). Orders placed after 3:00 PM EST or on weekends will be processed the following business day.

  • Customs and Personalization: If you’ve chosen personalized items or custom-made products, please allow up to 7 additional business days for processing.

  • You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: 5-7 business days

Note: Delivery times are estimates and may vary depending on your location, weather, or unexpected delays from the carrier.

3. Shipping Costs

Shipping fees are calculated at checkout based on the delivery address and selected shipping method. We offer free standard shipping on orders over £75 (before taxes).

4. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

5. Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to track your package’s progress directly through the carrier’s website.

6. Shipping Address

Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If there is an error in your shipping address, please contact us immediately at +44 07903793977 to make corrections.

7. Missing or Lost Packages

If your package is marked as delivered but you haven’t received it, please check around your property or with neighbours. If you’re still unable to locate it, contact us at +44 07903793977 within 7 days of the delivery date, and we’ll investigate the issue with the carrier.

8. Shipping Restrictions

  • PO Boxes: We do not ship to PO Boxes.

  • Delivery Areas: Certain remote locations may have limited delivery options. If you live in a hard-to-reach area, please contact us before placing your order for more information.

9. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help! Please don’t hesitate to reach out to us at +44 07903793977.